Why We Choose Cassidy.ai

Forget complex custom code and fragile Zapier chains. We build on Cassidy.ai to deliver enterprise-grade AI agents that are smarter, safer, and faster to deploy.

Built-in RAG & Knowledge Base

The strongest advantage of Cassidy.ai is its native RAG architecture. While custom solutions require building complex vector databases from scratch, Cassidy connects directly to your data.

Cassidy.ai Advantage

  • Native RAG Architecture: Connects directly to 100+ tools (Slack, Notion, Drive) with real-time sync.
  • No Hallucinations: Responses are grounded in verified company data with source citations.
  • Context Awareness: AI assistants understand your business context without manual configuration.

Custom Implementation

  • Build From Scratch: Requires vector databases (Pinecone, Weaviate), embedding pipelines, and chunking logic.
  • High Maintenance: Continuous updates to embedding models and retrieval logic required.
  • Technical Debt: Needs specialized ML engineers to architect and maintain.
Real World Impact Companies like Uber and Mercari spent significant engineering resources building custom RAG systems. With Cassidy, this enterprise-grade architecture is included out-of-the-box.

No-Code Interface vs. Development

Speed is a feature. Cassidy.ai allows for rapid deployment and empowers business users, whereas custom solutions create bottlenecks.

Cassidy.ai Advantage

  • Ready in Minutes: Plain language setup, no API configuration needed.
  • Pre-built Assistants: Create custom copilots trained on your knowledge instantly.
  • Business Friendly: Non-technical teams can build and manage their own automations.

Custom Implementation

  • Requires Coding: n8n and Make often require JavaScript/Python and complex logic.
  • Slow Deployment: Takes days or weeks to build what Cassidy delivers in minutes.
  • Dependency: Business teams are reliant on developers for every small change.

Enterprise Security & Compliance

For enterprise workflows, security cannot be an afterthought. Cassidy.ai provides a secure, compliant foundation that is difficult to replicate manually.

Cassidy.ai Advantage

  • SOC 2 Type II Compliant: Verified enterprise-grade security controls.
  • Data Privacy: Your proprietary knowledge is never used to train public AI models.
  • Granular Permissions: Multi-collection organization with specific access controls.

Custom Implementation

  • Your Responsibility: You are solely responsible for securing the entire stack.
  • Compliance Burden: Achieving SOC 2 or GDPR compliance for custom tools is expensive and hard.
  • Key Management: Risky handling of API credentials across multiple integrations.

Total Cost of Ownership

Cost Factor Custom Build (n8n/Zapier) Cassidy.ai
Initial Development $50k - $150k+ (Engineering time) $0 (Included in subscription)
Time to Value 3 - 6 Months Days
Maintenance 1-2 FTE Engineers Fully Managed
Infrastructure Vector DBs, Cloud Hosting, API Costs All-in-one Pricing
The Bottom Line While custom solutions may seem cheaper initially, the hidden costs of engineering, maintenance, and infrastructure make Cassidy.ai the clear ROI winner for enterprise use cases.

Strategic Comparison

When to choose Cassidy.ai versus a custom build.

Feature Custom Code / Zapier Brussels AI (Cassidy.ai)
RAG & Knowledge Base Complex setup (Vector DBs) Built-in & Instant
User Interface None (Must build custom UI) Ready-to-use Chat UI
AI Model Flexibility Manual Integration per model Model-Agnostic (GPT-4, Claude, Gemini)
Security Self-managed risks SOC 2 & GDPR Compliant

ROI Calculator

Estimate your potential return on investment with Cassidy.ai automation. See how much time and money you can save by automating common workflows.

Select Workflows to Automate (Hours saved per employee/week)

Ready to Start Your AI Journey?

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