BUSINESS PROBLEMIncoming orders were inconsistent and hard to verify.
Orders arrived as emails and attachments in different formats. The team needed to know what AI could extract, where it was uncertain, and whether the output could be trusted before downstream use.
DELIVERYA working intake app, not just an automation scenario.
The implementation included authentication, role-based access, session management, order/not-order classification, attachment handling, line-item extraction, order status tracking, payload inspection, dashboard statistics, and admin operations.
GOVERNANCEAI output stays inspectable.
Operators can inspect raw payloads, extracted fields, confidence signals, processing state, failed records, and uncertain orders. Model updates, token limits, and retry behavior were part of the operating considerations.
OUTCOMEA controlled path from email to order data.
The result is an operational workspace for email-order intake, with clearer visibility than raw JSON in a sheet and a safer path for moving extracted data toward internal systems.